Customer & Service Announcements

06.02.2023 - urgent mobile outage

Sure wishes to advise there will be urgent maintenance on the mobile network at midnight this evening. The outage will affect mobile calls and sms for around 30 mins.

Customers are advised they should restart their devices after the outage.

Our apologies for any inconvenience caused.



We have had some customers report Wi-Fi issues with their Apple devices that have recently updated to iOS 16 and 16.1, where the device will frequently disconnect and re-connect to the Wi-Fi. This appears to be a widespread issue, not isolated to the Falkland Islands.
A suggested workaround is to forget the Wi-Fi network, and then reconnect to it from scratch. Another suggestion is to go into the following settings: Settings > Privacy & Security > Location Services > System Services > Networking & Wireless - turn this setting off.
ios networking and wireless setting
Last updated: 3rd November 2022