Mobile Services & Plans

Our mobile phone service offers a choice of pay monthly or pay as you go packages.


Mobile Price Plans

Mobile data on the islands has changed for the better. Not only does the new Sure 4G network enable speeds of up to ten times that of the previous 2G, but you'll also get more data, call and text allowances.

Pay As You Go

That’s why you can pick up one of our Pay As You Go SIM cards for £30.00 from a number of retailers around Stanley and MPC, as well as our stores.

Mobile Service FAQs

For customers who have an existing Sure account, you can top up your mobile from 7am to 10pm, 7 days a week, by contacting freephone 131. Alternatively you can purchase mobile top up cards from a number of retail outlets in Stanley and MPC, including our shops.

Mobile Data FAQs

2G and 4G allows smartphone users to access the internet, even without wi-fi access.

Handset Settings

If you require assistance in entering the APN settings for the first time, or assistance changing your existing settings, please bring your handset into our Stanley or MPA shop and our Customer Services staff will assist you.

Apple iOS Updates

Information about Apple iOS system updates to help you keep up to date with the latest Apps and operating system.

Android Updates

Android system updates and Google Play Store information to help you keep up to date with the latest Apps and operating system.

Automatic Backups & Downloads

Most activities on a modern smartphone will consume data, especially automatic backups and downloads, the exceptions being making a phone call, sending a text message, which are charged separately.


We currently have a large number agreements to roam with partner networks around the world. You can find a list of our roaming partners here.